Privacy Policy
Effective Date: June 1, 2026
HealthBay Consult & Pharma values your privacy and is committed to protecting your personal information with transparency, responsible data practices, and integrity. This Privacy Policy explains how we collect, disclose, use, and protect your information when using or interacting with our services, website, digital platforms, communication channels and consultation systems. You consent to the practices described in this Privacy Policy by making use of our website or services.
1. Information We Collect
Personal Information: full name, email address, phone number, company name, business information, geographic location, consultation requests, and payment-related information.
Technical Information: IP address, browser type, device information, operating system, website usage behavior, referral sources, and session data.
Business & Project Information: pharmacy project details, regulatory documentation, healthcare operational requirements, procurement specifications, and marketing campaign data.
2. How We Use Your Information
We use collected information to respond to inquiries and consultations; deliver healthcare consulting services; process transactions and proposals; provide project updates and support; improve website functionality and user experience; send service-related communications; deliver educational content and marketing updates; comply with legal and regulatory obligations; and analyze website performance and operational trends.
3. Digital Marketing & Communications
With your consent, we may send industry insights, healthcare investment updates, blog articles, service announcements, promotional campaigns, webinar invitations, and educational resources. You may unsubscribe at any time using the unsubscribe link or by contacting us directly.
4. Cookies & Tracking Technologies
Our website may use cookies and related technologies to improve website performance, personalize user experience, analyze traffic and engagement, support marketing campaigns, and measure advertising effectiveness. Users may adjust browser settings to disable cookies, although some features may not function properly.
5. Data Sharing & Disclosure
We do not sell personal information. However, we may share information with regulatory agencies where required, technology service providers, payment processors, logistics and supply chain partners, professional advisors, marketing and analytics platforms, and legal authorities where legally required. All third-party providers are expected to maintain appropriate data protection standards.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss or theft, alteration, misuse, and disclosure. While we strive to maintain secure systems, no online transmission or digital storage method can be guaranteed as completely secure.
7. International Data Transfers
Because some of our technology platforms and service providers may operate internationally, your information may be transferred and processed outside Nigeria. By using our services, you consent to such transfers where necessary for service delivery.
8. Data Retention
We retain information only for as long as necessary to fulfill service obligations, maintain operational records, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.
9. Your Rights
Depending on applicable laws, you may have the right to access your personal information, request correction of inaccurate data, request deletion of information, withdraw consent, restrict certain processing activities, and request communication preference updates.
10. Third-Party Platforms
Our website may integrate third-party services including payment gateways, CRM systems, analytics platforms, scheduling systems, social media integrations, and AI-powered communication tools. These platforms maintain independent privacy policies and terms.
11. Children’s Privacy
Our services are intended for business professionals, healthcare organizations, and adults. We do not knowingly collect personal information from individuals under the age of 18.
12. Policy Updates
We may update this Privacy Policy periodically to reflect operational, legal, or technological changes. Updated versions become effective immediately upon publication on this website.
13. Contact Us
HealthBay Consult & Pharma, House 3, 4th Avenue G Close, Festac Town, Lagos, Nigeria. Email: healthbayconsult.ng@gmail.com. Phone: +234 904 156 3287.
By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy.